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Cancellation and payment policy

NON-REFUNDABLE

Cancelation policy: The hotel, upon receiving the reservation, will charge the total amount of the stay on the credit card. A refund will not be allowed in the event of cancelling, leaving before the scheduled check-out date or failing to show up (the reservation will only be kept for the first night). If the charge were rejected, the hotel would cancel the reservation.

Method of payment: 100% pre-paid. Credit card

 

SEMI FLEXIBLE 2D

Cancellation policy: Free cancellation will be allowed up to 48 hours before 12pm (noon) on the day of arrival. Once the cancellation period defined has ended, we will charge the first night on your credit card. Also, in the event of the guest leaving before the scheduled check-out date or failing to show up (the reservation will only be kept for the first night).

 

SEMI FLEXIBLE 5D

Cancellation policy: Free cancellation will be allowed up to 120 hours before 12pm (noon) on the day of arrival. Once the cancellation period defined has ended, we would charge the first night on your credit card. Also, in the event of the guest leaving before the scheduled check-out date or failing to show up (the reservation will only be kept for the first night).